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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Allen

September 19, 2024

5  out of  5
rating by Jared Allen
"Hannah is a wonderful insurance agent! She made the process super simple and quick, and I know if I have an issue with my house, she’ll be ready to help. Prices were very competitive with other companies too"
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Donald Doughty

September 9, 2024

1  out of  5
rating by Donald Doughty
"After 5 years of being on auto pay my bill all the sudden went up $100 and when calling in to discuss it the owner herself called me back to let me know it wasn’t the agency it was my fault and then proceeded to tell me my rate was my rate. Very rude and extremely poor customer service."
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Alex Beck

September 5, 2024

5  out of  5
rating by Alex Beck
"I needed life insurance for me and my daughter and Hannah hooked me up with very affordable prices! She was very informative and very professional. I'd definitely refer her to anyone! Thank you so much."
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DemonPlayz

September 3, 2024

1  out of  5
rating by DemonPlayz
"I don't know how they expect a 17 year old to pay 350 dollars just because they messed up the plan and didn't charge me for four months. It's on them not on me."
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Joy Carter

July 15, 2024

5  out of  5
rating by Joy Carter
"Molly was a very informative person and tended to my question. Thanks 😊 Molly Good job"
We responded:
"Thank you, Joy for your awesome review. Molly is located in our office in Mountain Home and she is so excited about helping our customers!"
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Justin Funderburg

July 5, 2024

5  out of  5
rating by Justin Funderburg
"A big shout out to Bryan. He called me to ask some questions and update some info, and am I glad he did! After answering just a few questions he was able to save me around 30 dollars on my auto insurance. Super friendly guy, talked to me like a person not just a customer. If you have any questions about your insurance, call Bryan, I guarantee he can help get it figured out."
We responded:
"Thank you, Justin for your awesome review of your experience with Bryan at our Mountain Home location. He does a great job for our customers. We greatly appreciate your business!"
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Doug Johnson

June 28, 2024

5  out of  5
rating by Doug Johnson
"I LOVE 💘 THE PEOPLE AT BOTH PLACES MOUNTAIN HOME AND FLIPPIN. HI MA IT IS DOUG 🌼🌷❤"
We responded:
"Thank you, Doug! We appreciate you more than you know! We love having customers just like you. "
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Notmy “notmyrealname” realname

May 22, 2024

5  out of  5
rating by Notmy “notmyrealname” realname
"Way better than McCoy's office in town."
We responded:
"Thank you and we appreciate your business!"
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Joy Risher

May 16, 2024

5  out of  5
rating by Joy Risher
"Ashley returned my call within a few minutes."
We responded:
"Hi Joy! Thank you for your awesome review! We are so glad to be taking care of you!"
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Rich JL

May 3, 2024

5  out of  5
rating by Rich JL
"I arrived about 15 minutes early for my appointment at the end of lunch hour one of our staff was out for lunch another one was off for some reason I forget what and Ashley Havens came out and said she was with a client she would be with me shortly offered coffee soda or water and attic precisely my appointment time she was ready for me. A nice waiting area very neat with the interesting magazines"
We responded:
"Thank you so much for your awesome review of your experience! We love the relationship we have with our customers and that we are able to take great care of you even when everyone is at lunch!"
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D'Artagnan DeMars

April 25, 2024

5  out of  5
rating by D'Artagnan DeMars
"After contacting four different insurance agency's in the area, we decided to go with Ashley Havens. They were not the least expensive, but you know the saying about "You get what you pay for", that is the case here. It is because of our agent Bryan Roberts friendliness, knowledge, and communication that gave us that warm fuzzy feeling that this is where we needed to be. I encourage you to make the call or stop in at their beautiful office in Mountain Home and ask for Bryan."
We responded:
"Thank you so much for your kind review of your experience with our office and Bryan in particular! He is fantastic and truly cares about each and every one of our customers. Welcome to the #AHSF family. Thank you for your business!"
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Joseph Ezell

April 6, 2024

5  out of  5
rating by Joseph Ezell
"A great bunch of folks helping with our insurance needs. Fair, honest, straightforward."
We responded:
"Thank you for your awesome review, Joseph! It is always a pleasure doing business with you all. We appreciate you!"
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JOELLEN DARLING

March 21, 2024

5  out of  5
rating by JOELLEN DARLING
"When we moved to Arkansas we needed to find a new State Farm agent. We found Ashley Haven's office and I can't say enough good things about them! Everyone there is so knowledgeable and helpful and nice! Ashley also took the time to sit down with us and review all of our coverages to make sure we understood them and to be sure it was still what we needed. We wanted life insurance and she walked us through all the options so we could choose what was right for us. Any question or request we have, they just make it quick and easy! Just today Vivian, once again, made adding a new policy a breeze!"
We responded:
"Thank you, Joellen, for the awesome review of your experiences with our agency. We are passionate about making sure that we match customers' needs with the appropriate solutions for them. Vivian is simply the best! Thank you for your business. It is a pleasure to work with you both. "
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Amber Iverson

February 9, 2024

5  out of  5
rating by Amber Iverson
"Wonderful staff who took care of our insurance needs. The girls were understanding and kind while we had our young children in the office taking care of business"
We responded:
"Thank you for sharing such a fantastic review of your experience with Hannah and Kiersten. They are both so great to work with. We are excited to continue helping you with all of your insurance needs in future. "
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Brandon Welch

February 9, 2024

5  out of  5
rating by Brandon Welch
"Kiersten Strain is hands down the BEST STATE FARM REP EVER! She was able to save me so much money on my car insurance and she did it all with a big smile on her face! She's efficient, knowledgeable, and just an all-around amazing person to work with. If you need help setting up your insurance or anything else related to state farm, Kiersten is definitely the one to call. Thank you Kiersten for being such an awesome rep and saving me so much money! 10/10 highly recommend!!"
We responded:
"Thank you, Brandon! We are so excited that had an excellent experience with Kiersten and our agency. We look forward to working with you for many years to come."
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Danielle D

January 24, 2024

5  out of  5
rating by Danielle D
"It was a great experience. Kiersten Strain was very helpful and was able to tell me what I needed to know about the insurance I need. She was very polite and professional. I look forward to dealing with her and State Farm insurance in the near future."
We responded:
"Thank you, Danielle! We are so excited to have Kiersten on our team and we look forward to taking care of your insurance needs for many years to come. "
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Kim Dryden

January 18, 2024

1  out of  5
rating by Kim Dryden
"My sister in law was sick with cancer, we made her Nov payment for with her bank card via phone. Sat she passed away, Thurs we check with Havens office yesterday and told the policy ended due 2 non payments, no idea why payment didnt go thru, they said but were in still in grace period to reinstate which I wanted to do as we cant change title and insure ourselves until we have a death certificate which could take weeks. Today Havens office would not help us and reinstate the policy with po payment for the next 3o days., Any person that dies the policy stays in effect until a death certificate is filed and the family can make arrangements, they wouldn't have even known she passed away last Sat if I hadnt told them. But now she is gone and all her years of being a customer dont matter to Ashley Havens. Disgusting customer service. I guess if something happens to car that will just be money out of her small estate left to her blind mentally handicapped sons. Hope you feel great about yourself Ashley, not sure how you sleep at night."
We responded:
"I am so sorry to hear of the loss of your sister. I was out of the office today in off site appointments, but if you would like to send me your name and phone number in a private message I would be happy to reach out tomorrow to see what other options State Farm might be able to offer. "
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Keri Skrapates

September 25, 2023

2  out of  5
rating by Keri Skrapates
"They turned me away . Said I had too many lapses in coverage.. I had no idea they could even do that ."
We responded:
"I’m so sorry we were unable to help you Keri. We appreciate the opportunity."
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Peggy Mason

August 17, 2023

5  out of  5
rating by Peggy Mason
"Thank you, Katie, for all of help you have given me getting everything processed for us here at The Mountain Echo. We really appreciate all of your services you have provided us."
We responded:
"Thank you Peggy for the review of your experience with Katie in our agency. We are honored to be able to take care of your insurance needs and look forward to continuing that for years to come!"
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Ronald Oren

August 2, 2023

5  out of  5
rating by Ronald Oren
"I love State Farm in Mountain Home.The entire staff at the Ashley Havens Agency are fantastic.If you have a question or problem it is handled immediately and with courtesy and Professionalism.I could not ask for a better office to work with. Ron Oren"
We responded:
"Thank you so much Mr. Oren! We sure do appreciate your business! "
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Melissa Hickey

July 7, 2023

5  out of  5
rating by Melissa Hickey
"Hannah is an amazing insurance agent hands down. She has been so patient with us and helped us find exactly what we needed. Thank you State Farm."
We responded:
"Thank you so much for your kind review of your experience with Hannah located at our Flippin location. She is so great with our customers. We appreciate your business!"
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Lindsey Brown

July 1, 2023

5  out of  5
rating by Lindsey Brown
"Super helpful! Would definitely recommend."
We responded:
"Thank you Lindsey!"
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Harley Donley

June 14, 2023

5  out of  5
rating by Harley Donley
"Ashley and her team work their tale off to make sure all your issues are taken care of."
We responded:
"Thank you Harley! Taking care of our customers is what it is all about! Thank you for being part of our #AHSF family!"
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Heafie Christain

June 12, 2023

5  out of  5
rating by Heafie Christain
"Katie and Cailyn at Ashley Havens State Farm have been more than helpful with all that we have needed. Everything was done in a timely manner and the girls were more than happy to help us. It’s extremely nice to know that there are folks out there willing to help and always available to assist with any questions or concerns you have. I highly recommend the staff at Ashley Havens State Farm. Thanks again ladies."
We responded:
"Thank you Heath! We are so appreciative of your awesome review. The girls in the Mountain Home office rock it everyday with our customers and we are so proud of them. We are glad to have you as part of our State Farm family!"
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Bob Wade

June 9, 2023

5  out of  5
rating by Bob Wade
"Katie helped my wife and I find the right coverage for a new home. She made it fast, easy and painless compared to other insurance quotes. We will definitely be doing business with State Farm because of her courtesy and professionalism."
We responded:
"Hi Bob! Thank you for your kind review. Katie is fantastic and is passionate about making sure all of our customers are well protected. We appreciate your business!"